Guest Interface
QR-based room access. Guests request any service from their phone — no app download required. PIN-secured per room.
Admin Dashboard
Hotel Admin Command Centre with live order board, staff management, analytics, billing, and full hotel configuration.
Staff Dashboards
Department-specific dashboards for housekeeping, F&B, maintenance, spa, front desk, transport, laundry, and more.
Supervisor Operations Centre
Shift management, floor-level task distribution, SLA radar, auto-assignment engine, and proactive shift alerts.
Front Desk Command Centre
Guest request board, concierge fallback queue, SLA escalation radar, PIN/QR management, and follow-up queue.
AI Concierge
GPT-powered guest chat trained on your hotel's knowledge base. Takes orders, answers questions, escalates to front desk.
Knowledge Bank
Admin-facing knowledge management with FAQ curation, knowledge gap tracking, and health scoring.
Analytics & Intelligence
Revenue analytics, SLA performance, operational health score (out of 100), AI-generated executive summaries.
Predictive Intelligence Engine
SLA breach detection, stay score engine, demand forecasting, staffing mismatch alerts, weekly GM reports.
Group Admin Console
Portfolio management for hotel chains. Cross-hotel analytics, intelligence roll-up, and Portfolio Copilot AI.
Digital Housekeeping
Cleaning checklists, session management, floor assignment, auto-assign engine with workload balancing.
WinCloud PMS Integration
Two-way integration for check-in/out, PIN generation, room activation, room charge pushing, and guest archival.